I am never one to bash a reputable company so to speak, unless I have good reason in doing so. With that being said after yesterday I thought I would share my personal experience with Teva Living.
About a month ago I ordered a leather chair from them, cancelled it because it was on "back order" and placed another order. I should have known something was not right when I was given the run around but chose to ignore it. Note to self, always go with your gut feeling.
I ask what type of business has only one person (rude at that) to answer the phone at all times, takes written down messages and never knows the answers to your questions? This was the type of customer service I was given each time I would call to check on my order.
I then called yesterday to check on my order, lets just I had a hunch and much to my surprise the number was not in service. I quickly redialed thinking I must of dialed it wrong, nope same thing happened. Starting to get panicky, I googled there name and this link from Copy Cat Chic came up. If you notice Reichel posted this a week ago and apparently I am not the only person having problems with them.
Immediately I tell Matt to check our account and thankfully our cc hadn't been charged. Just to be on the safe side we give our CC company a call to give them a little heads up.
Meanwhile I email TL to let them know I want to cancel my order. I recieved a response pretty quickly saying they had cancelled my order. Honestly I was not expecting to hear back from them. The sad part is I really wanted to like this company, they have some amazing things on their website and their prices are shockingly affordable for the type of furniture they claim to sell. I guess if something sounds too good to be true, it probably is!